Privacy Policy

Effective Date: August 1, 2024

This privacy policy has been compiled by Fastcal Medical Company Limited (hereinafter referred to as “Fastcal”, “we,” “our,” or “us”), the developer of the “Fastcal” application, to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how Fastcal collects, uses, protects, or otherwise handles your Personally Identifiable Information in accordance with our website and mobile application.

1. Information We Collect

Personal Information:

• Height, Weight, Gender, and Activity Level: We collect these details to accurately calculate your energy requirements.
• Login Information: We support login via Google and Apple, and collect information provided by these services, such as your name and email address.

Usage Information:

• Photos: When you take photos of food, we analyze them to predict calorie content. These images are stored in the server so you can recall them later. You have the option to delete these photos at any time within the app.
• Device Information: We collect details about your device, including type, operating system, and browser type.
• Google Analytics: We use Google Analytics to gather information on how you interact with our app and website, such as pages visited and time spent. This helps us improve our services.
• Cookies: Google Analytics sets cookies in your browser to distinguish visitors and recognise return visits, and Google Ads sets cookies to measure whether a visit came from one of our ads. These cookies are active from your first visit, and you can change or withdraw that consent at any time here.

2. How We Use Your Information

• Personalization: To provide personalized services, including customized calorie recommendations.
• Service Improvement: To enhance app performance and features based on user behavior analysis.
• Communication: To send you updates, notifications, and relevant information.

3. Legal Basis for Processing

We process your personal data under various legal bases, including:

• Consent: When you sign up and use our services, you consent to the processing of your data.
• Legal Obligations: To comply with legal requirements.
• Legitimate Interests: To improve our services, protect our systems, and enhance security.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with trusted partners who assist us in operating our app and services, provided they agree to keep your information confidential. We may also disclose your data as required by law or to protect our rights.

5. International Data Transfers

We operate internationally, and your data may be transferred to and processed in countries other than your own, including the US, Japan, EU, Canada, Singapore, and Thailand. We implement appropriate safeguards, such as standard contractual clauses, to protect your data during international transfers.

6. Data Security

We use a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and Correction: You can request access to and correction of your data.
• Deletion: You can request the deletion of your data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection and Restriction: You can object to or request the restriction of certain processing activities.
• Withdraw Consent: You can withdraw your consent at any time, where applicable.

To exercise these rights, please contact us at admin@fastcal.co.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes take effect will constitute your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@fastcal.co.